Due to the consequences of New Corona Virus (COVID-19), the Japan Post (EMS) has temporarily stopped accepting international mail to the countries and regions listed in the link below. Also please note that there may be delays in delivery to countries and regions not listed below. We apologize for any inconvenience this may cause and appreciate your understanding. (Updated April 24, 2020)
https://www.post.japanpost.jp/int/information/2020/0423_01_01_en.pdf